contact · a real person answers
talk to a human. often it's mia.
Question about an order, the cap, or whether it's right for your migraines? Write to us. We read everything and reply within 24 hours, usually much faster.
✓
replies within 24 hours
email us
hey@soothefy.co.uk
call us
+44 161 938 7260
write to us
Soothefy Ltd
167-169 Great Portland Street
5th Floor
London, W1W 5PF
in a hurry? quick answers
the nine questions everyone asks
Cold time, smell, fit, sleeping in it. All answered honestly.
read the faq →
returns & the guarantee
60 days to decide, on your worst days. How returns actually work.
return policy →
how the cap works
The cold, the compression, and the dark, in plain language.
the science →